An attrition rate is a metric used to measure employees or customers lost over a period of time who are not replaced.
Human resources employees often use an attrition rate to determine the number of vacant or eliminated positions.
Formula to calculate attrition rate.
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Example:
Suppose a firm had 100 employees, 12 employees left and were not replaced. Calculate the attrition rate.
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Therefore, the attrition rate is 12%.